Residents

Frequenty Asked Questions

Need a little help with something? Here are our most frequently asked questions.

The pool gate code is changed from time to time. To access the latest code, please review the pool code document in AppFolio available, here.
Reach out to our management company and send them your updated contact information including name, address, phone, and email and they will update the gate system and generate a new code. This can also be done from this site, here.
Reach out to our management company and send them your updated contact information including name, address, toll tag numbers (from the back of the sticker), and pictures of the toll stickers and they will update the gate systems. If you are replacing an existing tag, please include details on the old tag (number and/or picture) so that it can be properly removed from the system as part of your request.
Reach out to our management company and send them your updated contact information including name, address, phone, and email and they will update their contact systems. This can also be done from this site, here.
The drainage board can be reached via mail. Please review the drainage section under Amenities and Services within this site for details on the form and mailing address.
For those that walk or run around the neighborhood, there is a foot bridge that connects the northpark business park with Holiday Drive without venturing out on Hwy 190. To access the bridge, go to the back right-hand corner of the Ochsner Home Health building parking lot. There will be a path into the woods. Take the first right on the more narrow path and the bridge is a 20 feet ahead, crossing over into the back of the WeStay Suites parking lot. See the diagram below for additional context:

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